The CHIME22 Fall Forum session highlighted the importance of customer relationship management as a holistic framework and not just a technology stack.
![](https://www.damointel.com/wp-content/uploads/2022/11/CHIME22-How-Geisinger-Health-Built-Its-‘Business-Driven-IT-Enabled-CRM-Strategy.png)
The CHIME22 Fall Forum session highlighted the importance of customer relationship management as a holistic framework and not just a technology stack.
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