A futuristic look at where patient experience is heading based on technology and the digital transformation of healthcare. We will explore what technologies will change the care experience, what a patient experience might look like with fully integrated digital in-person care operations, the impact on the healthcare marketplace and how to get started building your strategy.
By the end of this session, participants will be able to:
- Explain what digital transformation means, why it’s in the news and important to you and your market;
- Explore what patient experience could look like in the future and what technologies may be involved; and
- Identify ways to get started, stay on track and achieve your goals with a digital strategy.
*This program is open to HANYS members only.