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How Healthcare Enterprises Must Approach Digital Transformation Priorities in 2022

Our annual survey of healthcare CIOs indicates a strong focus on building mobile apps and developing patient communication capabilities across multiple modalities, closely followed by remote monitoring and home health programs. An analysis of the top initiatives launched by health systems in 2021, obtained from… Read More »How Healthcare Enterprises Must Approach Digital Transformation Priorities in 2022

Designing a transformational solution for improved patient engagement in outpatient care

Key points: 6 months; 60 technical and functional requirements; a best-in-class solution approach for implementing the patient contact center transformation objectives Client: A large regional physician-led health system The client is a large regional physician-led system serving over 3 million patients, and comprised of approximately… Read More »Designing a transformational solution for improved patient engagement in outpatient care

Developing a vendor governance and operating model for digital transformation for implementing a CRM solution

Key points: a multi-year digital transformation program, enterprise-wide CRM implementation, need for multiple solution providers, a robust foundational blueprint for vendor governance Client: A large regional physician-led health system The client is a large regional physician-led system serving over 3 million patients, and comprised of… Read More »Developing a vendor governance and operating model for digital transformation for implementing a CRM solution

Assessing Digital Maturity: The DigiM™ Digital Maturity Model for Health Systems

One of the key drivers of digital transformation is patients’ expectations of online experiences at various engagement touchpoints in accessing and receiving healthcare services. Success with digital health programs requires patients, physicians, and caregivers to interact with each other at multiple online touchpoints facilitated by… Read More »Assessing Digital Maturity: The DigiM™ Digital Maturity Model for Health Systems

How Damo helped a large integrated non-profit health system develop an enterprise digital transformation roadmap

Wanted to build integrated digital health platforms to improve virtual care The client worked on a strategy to build an integrated system that provides comprehensive care within a defined framework of patient care across community-based care, acute care, and post-acute care. The major strategic plan… Read More »How Damo helped a large integrated non-profit health system develop an enterprise digital transformation roadmap