Research and Insights

As the digital transformation of healthcare accelerates, healthcare enterprises are investing in robust governance structures in place to track progress, measure impact and ascertain the benefits from their investments. Damo’s DigiMTM framework provides a framework for assessing health systems based on a range of attributes.… Read More »Governance Models and Best Practices for Digital Transformation in Healthcare Enterprises

Healthcare is in the early stages of a multi-year digital transformation journey. Over the past few years, leading health systems have significantly invested in telehealth, digital front doors, and virtual care programs. Driven by growing consumerism, increased workloads, and an acute labor shortage, healthcare enterprises… Read More »CRM And Digital Transformation – A Roadmap for Improved Consumer Experiences in Healthcare

It is time to recognize the outstanding work and progress that healthcare industry leaders have demonstrated with digital health and digital transformation over the past couple of years. The DigiMTM Digital Maturity Momentum Award recognizes health systems who are leading the way with best-in-class programs… Read More »2022 DigiMᵀᴹ Digital Maturity Momentum Awards

90.7 Overall customer satisfaction score 100% Clients Will buy again The 2022 KLAS First Look report evaluates Damo Consulting’s client experience and overall customer satisfaction for organizations that have engaged with Damo Consulting on a digital transformation project. 100% of Damo Consulting clients confirm they… Read More »KLAS First Look Report: Damo Consulting Digital Transformation 2022

Digital transformation has accelerated since the beginning of the pandemic. Telehealth and virtual care models have gone mainstream. However, digital maturity varies significantly across healthcare organizations, as does the adoption rate for digital health among patients and providers. There is an explosion of digital health… Read More »Digital Transformation in 2022: Getting your Priorities Right

Our annual survey of healthcare CIOs indicates a strong focus on building mobile apps and developing patient communication capabilities across multiple modalities, closely followed by remote monitoring and home health programs. An analysis of the top initiatives launched by health systems in 2021, obtained from… Read More »How Healthcare Enterprises Must Approach Digital Transformation Priorities in 2022

Health systems looking to accelerate their digital transformation need to develop strategic partnerships with technology providers. However, fundamental questions about vendor strategy remain hard to answer. How many vendors should be part of the journey? How should we leverage EHR platforms? How do we engage… Read More »Selecting Technology Partners to Execute Digital Strategy

One of the key drivers of digital transformation is patients’ expectations of online experiences at various engagement touchpoints in accessing and receiving healthcare services. Success with digital health programs requires patients, physicians, and caregivers to interact with each other at multiple online touchpoints facilitated by… Read More »Assessing Digital Maturity: The DigiM™ Digital Maturity Model for Health Systems